We’re often called in to support teams navigating difficult conversations. These moments can feel uncomfortable, even daunting—but what if we reframed them as opportunities for growth?
Tools and frameworks help, but the real transformation happens when we change our mindset.
As Tim Grover puts it:
“The only difference between feedback and criticism is the way you hear it.”
Feedback fuels growth—but how we deliver and receive it makes all the difference. Instead of assuming intent, try asking:
What’s driving this behaviour?
Am I upholding our values by addressing this directly?
How can I see this feedback as an investment in growth—for both of us?
Practical ways to embrace Growth Conversations:
- Focus on behaviour, not the person
- Seek to understand, not assume.
- Engage with courage, not avoidance.
When we approach these conversations with intention and compassion, they become less about discomfort and more about creating real impact.
Never underestimate the personal growth that can come from a difficult conversation
