Who we work with

WHAT OUR CLIENTS SAY

We have worked with organisations of all sizes, from large to small, across regional, rural and metropolitan areas.

We are proud to share with you some of the things our clients have to say about us.

“In October of 2023, I assumed the role of CEO at St Vincents Private Hospital, Lismore.  My first action was to announce the adoption of Studer Group as our Leadership Framework.  Having previously implemented Studer Group (12) twelve years prior at the Friendly Society Private Hospital in Bundaberg, I was fully aware of how effective this framework is in turning and guiding Values based culture.  The early establishment of a new Strategic Plan with clear Vision and Values, was paramount in implementing one of the many Studer Group tactics such as “Above and Below the Line Behaviour” to engage with employees and doctors and build a culture of Accountability.  In less than (1) one year, we have seen a substantial positive cultural change, where the (9) Nine Principles® guide decision making, employees are expressing a renewed passion for change and our expert Studer Group Coaches keep us moving along our planned journey.  Studer Group is a proven universal Evidence-Based Leadership℠ strategy which has been the framework for my management for the past 13 years.”

Alan Cooper, Chief Executive Officer, St Vincent’s Private Hospital, Lismore

“The Studer Group’s “Hardwiring Excellence Program” has played an integral role in DPV Health’s transformation into one of Victoria’s leading Community Health organisations.  Over the last five years, the Studer Group coaches have worked closely with DPV Health to implement a range of coaching and leadership programs to grow the capability, confidence and skills of DPV Health’s leaders.  In doing so, DPV Health has seen tremendous uplifts in all performance metrics including client experience, employee engagement and retention, clinical governance, innovation, activity management and financial stewardship.  I’m delighted to recommend the Studer Group to anyone seeking to drive major improvements in their organisation’s performance and culture.”  

Don Tidbury, Chief Executive Officer, DPV Health

“Beaufort and Skipton Health Service (BSHS) has seen a transformation in our results, since building the close and valued relationship with the Huron Studer Group. The implementation of our ‘Inspire’ program provides the foundation for how we do business at BSHS. Results across staff engagement, clinical outcomes, customer satisfaction, organisational culture and financial performance have been exceptional and sustained. The tools and tactics within our Inspire program ensure a continued focus on accountability, performance and staff engagement. I commend the high level of professional support and guidance from our Studer Group Coach. If you are a leader, and want to make a difference, then I highly recommend the Huron Studer Group program to transform your organisation and achieve sustainable change.”

Meryn Pease, Chief Executive Officer, Beaufort and Skipton Health Service

“Northeast Health Wangaratta continues to benefit greatly from a close and valued partnership with the Studer Group.  The implementation of our ‘Hardwiring Excellence’ program gives us the necessary framework to drive our Vision: to be recognised leaders in rural health care.  We have experienced significant improvement in all KPIs since implementing the Studer program, and we commend the consistently high standard of support and coaching we continue to receive.  I strongly recommend the Studer program to CEOs who want to lead sustainable change and transform organisational culture.”

Margaret Bennett, Chief Executive Officer, Northeast Health Wangaratta

 “Hunter New England Health is building a culture of Excellence – Every Patient, Every Time. This is being led from the top by our Chief Executive Michael DiRienzo and with strong support and leadership from our Board and Executive Leadership Team. It involves our whole team – over 15,000 staff, visiting medical officers and volunteers across a geographic area the size of England.  We have valued the practical support and partnership from Studer Group Australia. With Studer’s help, we have clarified expectations of leaders and staff and built a strong and supportive program so people can meet these expectations.  We take heart from gradual and sustained improvements in our performance across a range of quality, safety and activity measures. But we won’t rest until we are confident that we deliver Excellence – Every Patient, Every Time. People living in the Hunter New England district deserve no less.”  

Jane Gray, Director Innovation Support, Hunter New England Local Health District

“At Maryborough District Health Service we pride ourselves on our Studer Group program, titled Good to Great (G2G) program as out cornerstone for staff engagement, clinical improvement and strong customer satisfaction.  The expertise of coaching, and the tools and tactics available enable both organisational, professional and personnel growth and development.  Today our values genuinely live within the organisation. We proudly live and breathe these values in our actions and words.  Our staff connections, our communications and ability to continuously improve are greatly enhanced through this program and its tools and tactics.  I often refer to Studer Group as the rudder. As we implement Studer Group, we are steering in the right direction.”  

Terry Welch, Chief Executive Officer, Maryborough District Health Service